Facing Issues with a Solar Loan or Solar Panel Company? Your State Attorney General Can Help
At Solar Law Firm, we understand how frustrating it can be when a solar company misleads you into an expensive, long-term loan or leaves you with a non-functional system. One of the most effective actions you can take is to file a formal complaint with your State Attorney General’s office. This can help you seek justice and protect others from becoming victims of similar solar scams.
Why Should You File a Complaint?
Homeowners across the United States are facing:
- Misleading solar panel sales tactics
- Deceptive loan terms hidden in paperwork
- Panels that don’t generate promised energy savings
- Solar companies going bankrupt or abandoning projects
Your State Attorney General (AG) has the authority to investigate and take legal action against companies engaging in these practices. Filing a complaint helps build pressure for an official investigation and may lead to resolution, refunds, or broader legal action.
What to Include in Your Complaint
Make your complaint clear and detailed. Include the following:
- Your Contact Information
- Full name, address, phone number, and email
- Details of the Solar Company and Financing Lender
- Company name, name of the sales rep, and financing provider (e.g., GoodLeap, Sunlight Financial, Mosaic)
- Timeline of Events
- Dates of contract signing, installation, and when issues began
- Description of the Problem
- For example:
- “My system was never turned on, but I’m being charged monthly.”
- “The salesperson promised no upfront cost and guaranteed savings, but my electric bill increased.”
- For example:
- Documentation
- Contracts, signed agreements, marketing brochures, photos, emails, and text messages
Where to File Your Complaint
Each state has its own Attorney General’s website where you can file a complaint, often directly online. Visit the official AG directory below:
Find Your State Attorney General
Search for your state, then navigate to the “Consumer Complaint” section to start the process.
Will the Attorney General Help Resolve the Solar Loan?
Every situation is different, but here are possible outcomes:
- The AG may investigate the solar provider or loan company
- They may contact the business directly and request a resolution
- In some cases, the AG may initiate a lawsuit or demand restitution
- Your complaint could contribute to broader legal action or a class action lawsuit
Even if a refund or loan cancellation isn’t guaranteed, your complaint supports larger efforts to hold companies accountable.
Keep Records of Everything
Keep all communication, contracts, and documents related to your solar system and financing. This includes text messages, emails, sales brochures, and anything signed or promised. These materials can help support your complaint or future legal claim.
Need Legal Assistance with a Solar Loan or Contract?
If you were misled into a solar loan, are struggling with a malfunctioning system, or were impacted by a company like Titan Solar Power, Solar Law Firm can help.
Our firm handles:
- Paid consultations for solar loan and contract disputes
- Legal review of deceptive solar financing agreements
- Representation in solar lawsuits and claims
- Support with formal complaints and next legal steps
Contact Solar Law Firm
Get legal help from attorneys who understand the solar industry and consumer protection laws. We are committed to helping homeowners like you take back control.
